Since starting Elite Management Associates, Inc. in 2005, our goal has remained consistent: To provide personalized customer service and thorough communication to our associations. Our management system ensures strong partnerships with our communities. This is evidenced by our customer retention and growing portfolio.
How We Differentiate
Communication – Our properties benefit from a perfectly timed communication structure. We provide customized newsletters, detailed budget analysis, and comprehensive written financial information. Our proactive approach ensures board members and owners are up-to-date with the happenings at their property.
Staff Training – Our staff members are business specialists capable of handling all operational facets for each association. We find ways to improve communities through communication, contract negotiation, creative thinking, quality vendors, and customized financial management.
Business Strategy – We operate on a few core business principles. Keep your customers close (we serve a specific segment of the local area), provide impeccable customer service (always follow-up), and negotiate on behalf of the customer (every dollar counts).
Technology – We offer the right blend of technology for our communities based on size and need. All properties benefit from our website’s efficiency, email distribution lists, and on-line payments (to name a few). Additionally, some of our communities have their own websites that we support.
Flexibility – We believe in keeping it simple. Each association is a business that we know how to run efficiently. Every property is unique and we can provide a customized management solution.